You buy a new car and when you take out the insurance, it turns out to be far more expensive than you expected – Many people might be familiar with this scenario of dissatisfaction. This also seems to be the case for people in France. The digital insurance manager CLARK discovered in a new population-representative study in cooperation with the opinion research institute YouGov: 42 percent [1] of the French respondents are completely or somewhat dissatisfied with insurance calculations. Moreover, the French opinion is also divided on several other matters concerning car insurance, like the EU-wide black box introduction or the fairness concerning policies for expensive cars.
How fair are French car insurances?
When asked about their perception of car insurances in France, 42 percent of the French completely or somewhat agreed on the system used to calculate car insurances being unfair. Looking at higher performance vehicles in particular, the CLARK study also showed more than half of the participants (64 percent) completely or somewhat agreeing with the assumption that car insurance companies actively penalise such policyholders. Moreover, 47 percent of the French in the CLARK study completely or somewhat agree that new customers are given preferential treatment by car insurance companies.
To make the handling of insurance claims more objective and fair, the EU requires all new cars to be equipped with a black box, starting January 2022. In general, 61 percent of the respondents in the CLARK study supported the introduction. Reasons for this are for example that black boxes will improve the investigation of accidents (29 percent) and that the pros in regards to these data recording systems outweigh the cons (11 percent).
Out of the 27 percent that are against the black boxes, 12 percent are against them in general and 15 percent are concerned about their data.
France’s move towards more ecofriendliness
In the light of the EU’s 2030 climate targets, many European countries are becoming more eco-conscious. And the participants of the french CLARK study make no exception: Half of them (50 percent) are completely or somewhat annoyed by insurance-related paperwork. Digitalisation can not only save paper and thereby contribute to climate goals, but also simplify many insurance processes, for example. Similarly, 35 percent of respondents of the CLARK study rate digital insurance offers as very interesting. In several other European countries, there are already providers that offer digital insurance solutions. One example is the insurtech CLARK in Germany and Austria, which offers consumers an app to manage, compare and optimise all of their insurances digitally.
[1] Note on the study: The data used is based on an online survey conducted by the YouGov Deutschland GmbH, in which 1005 people participated in the period from 20th until 21st July 2021. The results were weighted and are representative of the French population aged 18 and over.
Über CLARK
CLARK, the leading insurance manager, offers its customers the opportunity to digitally manage, compare and improve their insurance policies. More than 350,000 customers already benefit from CLARK’s intelligent algorithms and individual expert consultation. CLARK was founded in June 2015 by Dr. Christopher Oster, Steffen Glomb, Dr. Marco Adelt and Chris Lodde. The insurtech employs a total of more than 300 people at its four corporate locations in Frankfurt am Main, Berlin, Püttlingen and Vienna.
Firmenkontakt und Herausgeber der Meldung:
CLARK
Wilhelm-Leuschner-Straße 17-19, 17
60329 Frankfurt am Main
Telefon: +49 (69) 153229339
http://www.clark.de
Ansprechpartner:
Vivian Weitz
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