Long-term collaboration is the basis of exceptional service. Central to the BluEdge service platform is a tiered-service model that provides a range of dynamic options to fully meet customer needs. The tiers of service include:
Core: An economical solution for customers with a connected chiller and need for standard support. The Core plan allows Carrier to support customer needs with a mix of online and onsite presence.
Enhance: A complete preventive maintenance agreement that combines site presence with a high level of remote connectivity. Carrier maximizes equipment life, uptime and performance with customized support for each HVAC asset. Services can be selected according to specific needs, system configuration and fiscal goals. With an Enhance solution, Carrier guarantees compliance with F-Gas regulations.
Elite: The Elite Plan is the ultimate worry-free program for clients who require the highest level of equipment reliability, uptime and fiscal certainty. Repair or replacement of maintainable failed parts is included in this agreement, and a comprehensive cooling contingency plan can be put in place if desired.
The BluEdge service platform helps to maximize performance, protect investments and maintain HVAC budget. Carrier can create a plan for every customer that helps ensure equipment performance and longevity.
For more information on the BluEdge service platform, visit www.carrier.com/commercial/en/eu/service/bluedge/
To learn more about Carrier offerings, visit www.carrier.com/commercial/en/eu/
Founded by the inventor of modern air conditioning, Carrier is a world leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier experts provide sustainable solutions, integrating energyefficient products, building controls and energy services for residential, commercial, retail, transport and food service customers. Carrier’s HVAC business is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies. For more information, visit www.carrier.com or follow @Carrier on Twitter.
Carrier Klimatechnik GmbH
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